Promote fair and effective conversations by managing people challenges in the workplace
Managing workplace people challenges can help you maintain a positive and productive workplace culture. You can create an environment that promotes employee engagement and understanding through fair and effective conversations.
Our comprehensive Managing Challenging People Training ensures you're fully prepared to effectively manage your team, in line with the latest legislation. Our expert trainers will guide you through the entire process, from understanding the types of challenging people and the protected characteristics under the Equality Act to the disciplinary and grievance process (if required) and how to conduct meetings appropriately.
With our Managing Challenging People Training, be assured that you're equipped with the tools and knowledge to understand the types of challenging people and able to manage each unique situation.
About this event
Join our HR experts as they help you to understand the importance of creating an ongoing culture of vigilance by providing you with the key skills needed to effectively manage challenging people and difficult conversations.
Join our HR experts to understand the importance of creating an ongoing culture of vigilance as they equip you with the skills to manage challenging people and difficult conversations effectively.
We’ll provide you with the process, skills, and techniques to ensure thorough management. We'll cover:
- the importance of understanding difficult conversations
- the challenges in managing staff
- how to comply with employment law and best practice considerations
- what's included in formal processes
- how to undertake effective meetings and strategies.
Please note: upfront payment is required for all training courses at least 48 hours before. As soon as payment is received, you will be sent the link for the training.
Contact francesca.white@epm.co.uk for more information.
Reduced rates are available to EPM clients.
Meet your host and expert panel
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Emma’s background in training spans over 15 years with both small and large audiences. She has vast HR and investigation experience in education and is a CIPD-qualified HR Consultant. She is also a qualified safer recruitment trainer and a member of the Safer Recruitment Consortium. Emma has worked in employment and criminal law and is a very experienced investigator in both areas. Emma’s HR experience is predominately in employee relations and has specialised previously in grievances, disciplinaries and attendance management.
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