Managing challenging people training

Promote fair and impactful conversations by effectively managing people challenges

Equip yourself with essential skills to handle difficult workplace situations confidently. This comprehensive online training course is designed for managers and HR professionals in education seeking to enhance their people management abilities.

Our comprehensive Managing Challenging People Training ensures you're fully prepared to effectively manage your team, in line with the latest legislation. Our expert trainer will guide you through the entire process, from understanding the different types of challenging people and the protected characteristics under the Equality Act to the disciplinary and grievance process (if required), and how to conduct meetings appropriately. 

With our training, not only will you be equipped with the tools and knowledge to effectively manage challenging people in your school or trust, but you'll also learn how to create an environment that promotes employee engagement and understanding through fair and effective conversations. 

About this event

Join our HR expert, Emma Jackson, as she helps you to understand the importance of creating an ongoing culture of vigilance by providing you with the key skills needed to effectively manage challenging people and difficult conversations. 

We'll cover:

• the importance of understanding difficult conversations
• the challenges in managing staff
• how to comply with employment law and best practice considerations
• what's included in formal processes
• how to undertake effective meetings and strategies.

Payment Terms

Please ensure payment is made at least 48 hours before you are due to attend the training. 

If you require a purchase order number on your invoice, please send this to finance@epm.co.uk following receiving this email. This need to include the attendee's name and training date. 

Contact francesca.white@epm.co.uk for more information.

Reduced rates are available to EPM customers.